Effective date: 24 July 2026
This Privacy Policy explains how Conqueror’s Dynasty (“Conqueror’s Dynasty”, “we”, “us” or “our”) collects, uses, discloses and protects information when you use the Conqueror’s Dynasty game, accounts, online services, websites and related support services (collectively, the “Service”).
Conqueror’s Dynasty is the controller of the personal data described in this Policy. Our contact details appear in section 14.
We collect or generate:
The game does not request your Apple name or email address through Sign in with Apple. We do not receive your Google or Apple password.
If you choose to link Discord for account recovery, we collect your Discord user ID, Discord display name and the date the account was linked. Discord handles your login credentials. We use the temporary authorisation response to complete the link and do not retain your Discord OAuth access token.
We collect information necessary to operate your account and the game, including:
Some gameplay information, such as your display name, alliance, rankings, castle ownership and relevant battle activity, may be visible to other players as part of the multiplayer game.
When you use global or alliance chat, we collect the message, your player identifier and display name, the channel, and the time it was sent. Alliance location sharing may also include the castle identifier, ownership information, level and in-game map position.
If you request a translation, the message text and requested language are sent to Google Cloud Translation. We may store the translated text, detected source language, translation provider and translation time so the same translation does not need to be requested repeatedly.
If you report a message or player, we may collect the reporter, reported player or message, category, explanation, relevant content and context, investigation notes, outcome and enforcement action. Blocking preferences may be stored on your device or account to hide content from blocked players.
When you make a purchase, Google Play or the Apple App Store processes your payment. We do not receive or store your full payment-card details.
We receive and process information needed to verify and fulfil the transaction, which may include the store, product identifier, purchase token or receipt, provider transaction identifier, purchase status and time, and the virtual items or entitlements granted. Purchase tokens and receipts are used for verification and are not retained in our game database after redemption. We retain the provider transaction identifier and resulting grant as needed to prevent duplicate redemption, provide support and maintain account records.
When you connect to the Service, we and our infrastructure providers may automatically process technical information such as:
We use this information to deliver the Service, diagnose faults, secure accounts, prevent fraud and abuse, and maintain reliable operations.
If you contact us, we collect the information you provide, such as your email address, player ID, the content of your request and any attachments. Please do not send passwords, authentication tokens or full payment-card details.
We use information to:
We do not sell personal data. The current version of the Service does not use personal data for third-party targeted advertising and does not include an advertising SDK.
Where UK or European data-protection law applies, we rely on the following legal bases:
We disclose information only as reasonably necessary for the purposes described in this Policy:
These providers may process limited technical information under their own privacy terms as independent controllers where they determine the purposes of processing, for example when operating an app store or sign-in service.
We are based in the United Kingdom, and our service providers may process information in the United Kingdom, European Economic Area, United States or other countries. Where required, we use an approved transfer mechanism or rely on another lawful safeguard for international transfers, such as adequacy regulations or contractual protections.
We retain information only for as long as reasonably necessary for the purposes described in this Policy:
When information is no longer needed, we delete or anonymise it. Residual copies may remain temporarily in protected backups until they are overwritten through the normal backup cycle. A service provider may retain information under its own legal obligations and retention policy.
You can initiate permanent account deletion from the game’s Settings screen. You may also request deletion without access to the game by emailing ConquerorsDynasty@protonmail.com from an address through which we can reasonably verify the request. Include your player display name and player ID if available. Do not send a password or authentication token.
Account deletion removes or anonymises account-linked information from our active game database, including gameplay progress, balances, inventory, chat messages, linked Discord information and purchase-entitlement records, except where limited information must be retained for security, fraud prevention, legal compliance or the establishment or defence of claims. We will also instruct relevant processors to delete associated personal data where required and technically applicable.
Deleting your game account does not automatically delete a separate Google, Apple, Discord or app-store account. Those accounts are controlled by their respective providers.
Deletion is permanent and cannot be undone. Virtual Items and unused balances have no cash value and are not refundable merely because an account is deleted, subject always to mandatory consumer rights and platform refund rules.
Depending on where you live, you may have the right to:
To exercise a right, email ConquerorsDynasty@protonmail.com. We may need to verify your identity before completing a request. Rights may be subject to lawful exceptions.
If you are in the United Kingdom, you may complain to the UK Information Commissioner’s Office. We encourage you to contact us first so we can try to resolve your concern.
We use reasonable technical and organisational safeguards designed to protect personal data. These include encrypted network connections, authenticated access, server-side authority for game state, hashed refresh-token records, restricted administrative access and measures intended to prevent duplicate or fraudulent transactions.
No system is completely secure. You are responsible for protecting your device and account access and for promptly notifying us of suspected unauthorised use.
The Service is not directed to children under 13. A person who is below the age at which they may consent to digital services or data processing where they live must use the Service only with the involvement and permission of a parent or legal guardian.
We do not knowingly collect personal data from a child in circumstances where parental authorisation is legally required and has not been obtained. A parent or guardian who believes a child has provided personal data without appropriate permission should contact us so we can investigate and delete it where required.
We may use automated rules to detect spam, suspicious transactions, cheating or security risks and to apply temporary safeguards. Material moderation or account actions may also involve human review. Where applicable law gives you a right to challenge a significant solely automated decision, contact us using section 14.
The Service may link to or interact with third-party services. Their processing is governed by their own privacy policies. This Policy does not control third-party services or websites that we do not operate.
We may update this Policy to reflect changes to the Service, our practices or legal requirements. We will update the effective date and, where appropriate, provide notice in the Service. If the law requires consent for a new use, we will request it before that use begins.
Controller: Conqueror’s Dynasty
Address: 3 Nether Close, NG16 3DL, United Kingdom
Privacy and support email: ConquerorsDynasty@protonmail.com
Please use the subject line Privacy Request for data-protection enquiries.